We provide dedicated employees for your business, they are your employees located in our location. We provide all hiring, management and all the technical needs, including all phone and Internet capabilities.  We provide you with full access to your employees through phone, Internet and video.  You train and manage them as they are next door from your office.  We take care of the daily operation so that you can focus on your core business.

ConnectTo Contact Center treats each individual customer call as a new business opportunity. We’re on toes about IT. There is no space for IT Down Time at ConnectTo Contact Center. A process is run at multiple locations and that makes all the difference.

Our Mission and Values

  • We work to help all our clients by providing dynamic and professional solutions while touching the lives of each and every individual associated with us.
  • Everything we do reflects this mission and the values that make it possible.

WHAT WE DO DIFFERENTLY AND HOW IT HELPS OUR CUSTOMERS

Inbuilt Disaster Recovery options

  • 3 different vendors for Voice connectivity
  • 3 different vendors for Internet connectivity
  • Multiple UPS in “n+1” redundancy mode backed up by Diesel Gen Sets

Stringent Data Security Management

  • Our information security policy covers the Operations, IT, MIS, Admin, Finance and Quality Departments